Welcome to Garden of the North
Privacy Policy
Last updated: November 2025
Welcome to Garden of the North (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website, gardenofthenorth.com, or interact with our services.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide better services and improve your shopping experience. This includes:
a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
- Your name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely through third-party gateways)
b. Non-Personal Information
We may automatically collect:
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Referring website URLs
This helps us understand how visitors use the site and improve performance.
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Send order confirmations and updates
- Respond to your messages or support requests
- Improve our website and product offerings
- Send marketing updates (only if you opt in)
We do not sell or rent your personal information to any third party.
3. Cookies and Tracking Technologies
Our website uses cookies to personalize your experience, remember your preferences, and analyze site traffic.
You can control or disable cookies through your browser settings, but some parts of the site may not function properly if you do.
4. Third-Party Services
We use trusted third parties to operate our store and process payments, such as:
- WooCommerce (store platform)
- Stripe / PayPal (secure payment processing)
- Google Analytics (website traffic insights)
- Mailchimp or similar (email marketing, if used)
These services only collect and use information as necessary to perform their functions and are bound by their own privacy policies.
5. Data Security
We take reasonable precautions to protect your information. This includes SSL encryption on checkout pages and limiting access to authorized personnel only.
However, no system is 100% secure — you share information at your own risk.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to or a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent to receive marketing emails
To make a privacy request, email us at privacy@gardenofthenorth.com.
7. Email Marketing
If you subscribe to our mailing list, you’ll receive occasional updates and offers.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.
8. Children’s Privacy
Our website is intended for adults 18 and older. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us and we will remove it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date. Please review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Garden of the North
Email: privacy@gardenofthenorth.com
Website: https://gardenofthenorth.com
We grow together — not just plants.